Shipping & Returns

we normally ship our packages out via Fedex Express or DHL. Orders will ship within 1-2 business days of receiving payment. Orders require 3-5 business days for delivery after it ships depending on its desionation. Once an express shipment is placed please contact HerHairWorld Hair Company to verify we have reveived your request.
HerHairWorld Hair Company is not responsible for any fees (custom fees or taxes) associated with your shipment upon delivery.

We exericse a very strict quality control process to ensure that our clients receive only the best Virgin Hair. The items must be mailed for return in its original package. We won't accept any merchandise that is not in its original package.The returned items must be unopened, unaltered,unworn,undamaged and all tags and packaging must be included.If you want to exchange an item you will need to contact our customer service via Email. We won't accept any merchandise that has been used or altered(brushed,combed,picked,cut,or washed).

Customized products
cannot be returned or exchanged for any reasons.

Items meeting the above conditions may be exchanged within 7 days of the original receipt. We honor this for up to 7 days after purchase.